About us

About FBSI

Family Budget Services (FBSI) is a 501(c)(3) non-profit organization, providing financial help and support to consumers working to regain control of their finances. As a nonprofit organization, FBSI has developed a program in order to get out of debt and accrue wealth.

FBSI is funded largely through contributions from creditors and community grants. FBSI is a licensed, bonded, and insured nonprofit organization.

Family Budget Services is accredited to International Standards Organization (ISO) 9001:2015 by Bureau Veritas.

BBB accredited business logo Bureau Veritas logo National Association of Certified Credit Counselors (NACCC) logo FCAA logo

What We Do

CREDIT COUNSELING

Our certified credit counselors will conduct confidential sessions in budgeting, education, and credit.

DEBT MANAGEMENT

The debt management program helps reduce monthly payments and interest rates, allowing the consumer to pay down their unsecured debt within 3 to 5 years. The design of this program is to assist those overwhelmed by unsecured debt.

FINANCIAL LITERACY

We have a commitment to educate consumers on money management. Our financial education program teaches people how to adopt a more active attitude towards managing their budget.
The workshops and seminars concentrate their lesson plans on budgeting, saving for college, and preparing for retirement.

Nationwide Phone and Internet

Family Budget Services (FBSI) is able to provide nationwide counseling
Monday through Friday
8:30 a.m. to 5:00 p.m. Eastern time
.

Clients of FBSI have access to account information 24 hours a day, 7 days a week through our secured website:
www.myfbsi.org
or to our toll free number
1‍-800-511-5234.

MISSION STATEMENT

The mission of FBSI is to improve the financial well being of its clients and the community by providing credit counseling, financial education, and debt management services through the dedicated efforts of certified credit counselors.

The organization is committed to serve the communities as an advocate for financial literacy and improving the well being for all fellow citizens.

VISION

The vision of FBSI is to bring financial literacy and provide credit counseling services to citizens of all origins across the United States.

The organization will strive to deliver a high level of customer service with programs dedicated and designed to encourage, achieve, and maintain financial wellness.

QUALITY STATEMENT

FBSI will be recognized for its accuracy, precision, and timeliness in providing superior levels of customer support to its clients and the community.

The organization will continue to design and develop business strategies and programs exceeding the expectations of the clients. The goal is to continuously improve the quality of the programs and procedures to meet the needs of the clients and community in the best way possible.

FBSI will operate in an environment of honesty, openness, and trust; delivering on the promises of the organization.